Customer Sales History Database

Here at Reference Point we know the importance of marketing and e-marketing - emails and letters work more effectively and at far lower cost than any other form of advertising.  That's why the Reference Point Customer Database with integrated email and letter design facility makes talking to your customers easy.

Promotional Features
  • Html or plain text e-newsletters highlighting new products or special offers can easily be mass-emailed to customers or site visitors who have chosen to subscribe, providing a potentially instant sales boost.
  • Lists of customers who have purchased specific items at specific times may be created so, for example, if you want to offer a guaranteed part exchange value to all customers who purchased a 21" colour TV from you between 5 and 6 years ago, an email or letter may be sent to that effect - just to those customers.
  • Purchasers within specific product groups may also be targeted, so if you'd like to invite all previous purchasers of 'quality' Hi-fi equipment to a wine & cheese evening promoting Dolby Prologic products this can be achieved quickly and easily.
  • The database can also produce lists of customers within a specific spend range, so to encourage extra spend from recent purchasers you could extract all customers that have spent at least £200 during the last 6 months and promise an extra 5% discount for purchases made by the end of this month.
  • Purchasers of sale items bought at a low margin can be specifically targeted or excluded.
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